Research shows that 88% of customers trust user reviews as much as personal recommendations.
Expectedly, we have consistently emphasized the significance of social proof to help any e-commerce business thrive. It not only strengthens your brand but also sets the right expectations for your customers.
Loox is a popular reviews and ratings app providing a full suite of features for e-commerce businesses to use reviews and ratings in many ways. However, Loox can also be a bit pricey for businesses looking only for specific features or are still starting out in the market.
Here is a list of Loox alternative applications that can provide you with features that come close.
Top 7 Loox Alternative Apps
1. Trustpilot
Trustpilot is a Loox alternative and a popular reviews and ratings platform providing a collection of features and multiple plans for your different business needs. The platform’s unique selling proposition is its availability in 25+ categories.
Trustpilot supports businesses to easily list themselves on the platform, collect and showcase customer feedback on their desired touchpoints. It also offers features such as review request automation, moderation, analytics, and customizable review widgets.
2. Yotpo
Yotpo is another efficient Loox Review App alternative offering a range of solutions. The tool provides data-driven results that make the functioning of the tool a lot more easier. Additionally, the tool has features such as collecting customer visual user-generated content, reviews and ratings and displaying them on-site.
The tool uses sources like email and SMS requests and allows users to customize them on the basis of their messaging. Yotpo is a high-rated Loox alternative successfully helping over 9000 brands to leverage their reviews in a value-driving manner.
3. Tagshop
Tagshop is a popular social commerce platform that passes as a brilliant Loox alternative. The tool offers excellent visual reviews and rating features for e-commerce businesses, helping users to fetch reviews, turn them shoppable and incorporate the visual reviews in relevant places.
Users can display the visual reviews on relevant places, such as important e-commerce landing pages, and guide your customers back to the purchasing stage.
As per the stats, 88% of users trusts on customer reviews & ratings as a personal recommendation.
4. Feefo
Feefo is a leading online review and ratings platform that focuses on collecting genuine, verified reviews from real customers. The tool’s smart AI recognition prevents businesses from fake, inaccurate or offensive reviews, making your review collection highly authentic.
Feefo also helps analyze reviews and provides businesses with detailed insights into customer sentiment, highlighting areas for improvement and revealing valuable trends. This data helps businesses make informed decisions and improve their customer experience.
5. Okendo
Okendo is another top-rated customer review platform and Loox alternative that facilitates businesses to gather and display customer reviews across marketing touchpoints seamlessly.
With Okendo, businesses can create communities of loyal customers, maximize revenue and improve conversions significantly. The tool is known specifically to retain customers, making it the perfect alternative to Loox which can cater to Shopify businesses of all sizes.
6. Reviews.io
Reviews.io is a Loox alternative customer review management platform. The tool excels in managing your online reputation across multiple platforms like Google, Facebook, and more. The tool supports integration with various e-commerce platforms like Shopify, BigCommerce and Magento, additionally, the platform also boasts unmatchable customer support. Moreover, Reviews.io
They also offer AI assistants for automating review requests and analysis to address negative feedback proactively. Features like such enable brands to collect, manage, and display authentic customer reviews efficiently.
7. Judge.me
Judge.me is a Loox free alternative that makes it a strong contender in the online review space with a focus on transparency and trust building for e-commerce businesses. Judge.me has all the essential features needed to leverage customer reviews and ratings.
The tool is compatible with the majority of e-commerce platforms and provides basic review features like in-email reviews, review snippets, visual reviews, etc. All-in-all, Judge.me is a great tool based on features and functionality needs, making it an accessible option for businesses of all sizes.
Conclusion
Reviews have the power to change a brand’s identity completely. When it comes to e-commerce brands, there is no better way to establish trust and build a strong customer base than with social proof. Incorporating authentic reviews can be challenging. Encouraging customers to share their experiences, managing feedback effectively, and showcasing reviews strategically can be a lot of work.
This is where a good reviews and ratings platform comes in. but with the help of a good reviews and ratings platform, businesses can achieve this goal more effectively. In this blog, we have not only provided you with Loox alternative apps, but also given insight into what’s more to explore in the market.
