Terms of Use

These Terms of Use (Terms) form a binding agreement between (Tagshop.ai, we, us, our) and you (you, your). They govern your access to and use of our websites, apps, APIs, and related services (collectively, the Services). By using the Services, you agree to these Terms and to our Privacy Policy (the Privacy Policy). If you disagree, do not use the Services.

1. Eligibility & Accounts

You must be at least 18 years old and able to form a legally binding contract. If you use the Services on behalf of an entity, you represent you have authority to bind it; references to “you” include that entity. You’re responsible for your account and for keeping credentials confidential. We may suspend or terminate accounts for suspected abuse, fraud, or legal risk.

2. Changes

We may modify the Services and these Terms. Material changes will be posted with a new “Last Updated” date and, where required, notified via email or in-product notice. Continued use means acceptance.

3. Plans, Billing & Taxes

• Plans
  We may offer free and paid plans. Plan features, usage allocators (e.g., credits, requests, minutes, seats), and limits are described at purchase.
• Recurring billing.
  Subscriptions renew until cancelled. You can cancel anytime; access continues through the current term. Payments already made are non-refundable and not creditable. Cancellation only stops future renewals.
• Price changes.
  If subscription prices change, the new price applies on renewal after notice.
• Taxes.
  Fees are exclusive of taxes; you’re responsible for applicable taxes and assessments.
• Non-payment.
  We may suspend for past-due amounts after notice.

4. Credits & Fair Use

Some plans include usage units (“Credits”). Unless expressly stated otherwise:

• Unused Credits do not roll over.
• Technical and fair-use limits may apply to protect platform stability.
• Automated scraping/load testing is prohibited unless explicitly permitted via our API and rate limits.

5. Refunds

ALL FEES AND CHARGES ARE FINAL AND NON-REFUNDABLE.

6. Acceptable Use Policy (AUP)

You agree not to use the Services to:

• Violate law or others’ rights (IP, privacy, publicity, export/sanctions).
• Generate or disseminate illegal content, child exploitation, incitement to violence, terrorism support, doxxing/PII, targeted harassment, or hateful/violent conduct.
• Mislead, impersonate, or submit verifiably false information intended to cause harm.
• Scrape, harvest, or access non-public data; interfere with security or rate limits; reverse engineer systems/models (except to the extent a restriction is unenforceable under applicable law).
• Train competing AI models on Tagshop.ai outputs without our written consent.
• Build a competing product using our Services or Content, except as expressly permitted.

We may investigate, restrict features, suspend accounts, and cooperate with authorities where permitted.

7. Your Input, Output & Licenses

You agree not to use the Services to:

• Input.
  You may submit text, images, video, links, prompts, data, or other content (Input). You represent that you own or have rights to use the Input and have obtained necessary consents (e.g., voices, likenesses).
• Output.
  Content generated or transformed via the Services (Output). Outputs may be inaccurate or unsuitable; you must review and verify before use or reliance.
• Your ownership.
  As between you and Tagshop.ai, you own your original Input and Output, subject to third-party content provided by us (e.g., stock, templates, music, avatars), which may have their own license terms.
• License to Tagshop.ai.
  You grant us a worldwide, non-exclusive, sublicensable, royalty-free license to host, process, reproduce, adapt, transmit, display, and create derivative works of your Input and Output to provide, maintain, protect, and improve the Services; develop new features; comply with law; and enforce policies. If your Input contains a person’s voice/likeness, we won’t commercialise that on a standalone basis without written permission. This license survives termination to the extent permitted by law.
• Restrictions on Outputs.
  Unless expressly permitted in your plan or a separate license: (a) do not use Outputs to train or improve other AI models; (b) comply with any attribution/stock licenses and the AUP.

8. Library/Community Assets & Third-Party Services

We may offer community, stock, or licensed assets (“Library Assets”). Licenses may be limited (e.g., no logo/trademark usage, no standalone redistribution). Third-party tools, AI models, or APIs you connect to are governed by their own terms; we’re not responsible for third-party products.

9. Beta, Trials & Promotions

Beta or trial features are provided AS IS with no guarantees and may change or be discontinued. We may issue discretionary credits/discounts—doing so once doesn’t obligate us to do so again.

10. API Terms

If you use our public APIs, you must comply with Tagshop.ai API Terms (provided separately). API keys are confidential; rate limits and usage caps apply.

11. SMS/Email Communications

If you opt in to SMS/email, you consent to receive service and (where permitted) marketing messages. Message/data rates may apply. You can opt out per instructions in each message. Keep your contact details accurate.

12. Privacy & Data

Our Privacy Policy explains how we collect, use, share, and retain personal data. We may collect usage data (e.g., request counts, minutes/tokens, performance metrics, device/ops logs) to operate, secure, and improve the Services. Where required, we apply appropriate safeguards for international transfers.

13. Disclaimers

THE SERVICES, LIBRARY ASSETS, AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, AND ACCURACY. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE OR THAT OUTPUTS WILL MEET YOUR REQUIREMENTS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAGSHOP.AI AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE FEES YOU PAID TO TAGSHOP.AI FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. Some jurisdictions don’t allow certain limits; those apply only to the extent permitted.

15. Indemnification

If you use the Services for business purposes, you will defend, indemnify, and hold harmless Tagshop.ai and its affiliates, officers, employees, and agents from claims, damages, costs (including reasonable attorneys’ fees) arising from: (a) your Input/Output; (b) your misuse of the Services; (c) your breach of these Terms; or (d) your violation of law or third-party rights.

16. Disputes; Governing Law; Venue

These Terms are governed by California law (conflicts rules excluded). Exclusive jurisdiction and venue: San Francisco, California state/federal courts. Informal resolution first. Before filing, each party agrees to attempt an informal resolution by emailing [email protected] with a written description of the dispute; if unresolved after 60 days, proceed per this section.

17. Suspension & Termination

We may suspend or terminate access immediately for suspected violations, legal risk, non-payment, or security concerns. If we terminate without cause during a prepaid period, we may (at our discretion) issue a pro-rata credit to your account; otherwise, no refunds are provided. You may close your account in settings or by contacting [email protected]. Sections intended to survive (e.g., licenses to us as needed for compliance, disclaimers, limits, indemnities, dispute resolution) will survive.

18. Export & Sanctions

You must comply with export control and sanctions laws. You may not use the Services if you are located in or are a resident of a sanctioned jurisdiction or on a restricted list.

19. Assignment

You may not assign these Terms without our written consent. We may assign to an affiliate or successor, including in a merger, acquisition, or asset sale.

20. Entire Agreement; Severability; Waiver; Order of Precedence

These Terms, any plan-specific or special terms (e.g., API terms), and the Privacy Policy are the entire agreement. If any provision is unenforceable, the remainder remains effective. Our failure to enforce is not a waiver. In case of conflict, a signed order or special terms control, then these Terms.

21. Consumer Notices & Regional Disclosures

Add any required local disclosures—e.g., California Civil Code §1789.3 contact details, EU Digital Services Act point of contact ([email protected]), and complaint/escalation process summaries applicable to your markets.

22. Contact

Email: [email protected]

Schedule A — Arbitration & Class Action/Jury Trial Waiver

Scope. Any dispute arising from or relating to the Services or these Terms is resolved by binding individual arbitration, not in court, except for small-claims or IP injunctions. Rules/Forum. Administered by NAM (or similar) under applicable consumer rules. Venue is your county of residence (US) or online video, unless otherwise agreed. No class actions. Claims are heard individually, not in a class or representative proceeding. Opt-out. You can opt out within 30 days of first accepting these Terms by emailing [email protected] with subject ‘Arbitration Opt-Out,’ your name, and the email tied to your account. Fees/Awards. Arbitrators may award individual relief available under law. Judgment may be entered in any court of competent jurisdiction.